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Business Hours / SLA

Calculate when an SLA measured in business hours is due, using your business window and holiday calendar.

Calculate Due Date/Time

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Adds business hours within your open window on business days only. Weekends and selected national holidays contribute zero hours. Start time is snapped forward into the next open window if needed.

Enter start date/time, SLA hours, and business window, then calculate.

Only weekdays within the open window count. Holidays and weekends are skipped entirely.

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